Pricing Plans
Simple, Transparent, and Flexible IT Solutions
Tailored plans designed for your business, not one-size-fits-all packages
At Rocky Mountain Tech Team, we don’t believe in cookie-cutter solutions. Every business is unique, which is why we take time to understand your technology setup, challenges, and goals. Most new clients begin with initial upgrades to replace outdated systems, stabilize their network, and address any urgent issues. Once your foundation is strong, we work with you to build a customized ongoing plan that fits your needs and budget.
Choose the Right Monthly IT Support for Your Business
Flexible Pricing Plans Designed for Your Business
We believe you should only pay for the services that you need. The following services are charged as consumed, per user or per device/endpoint.
Proactive Protection Suite
Our managed services application is installed on all computers and servers and includes:
- Automatic updates keep Windows and other software patched & secure
- System health monitoring helps us keep an eye on the network
- Secure remote control access to your work computer from anywhere
Monthly Device License: $11
Security Services
Next-generation suite of security tools powered by Huntress and backed by a 24/7 security operations center:
- Managed Endpoint Detection and Response: $7 per month
- Managed Identity Threat Detection and Response: $4 per month
Cloud Backup Services
Automated, encrypted off-site cloud backups for servers and workstations.
- Workstation License: $5 per month
- Server License: $30 per month
- Storage: $15 per 50 GB
Email and Productivity Cloud Backup Services
Comprehensive backup for Microsoft 365 or Google Workspace data, including emails, calendars, contacts, files, Teams, and SharePoint.
- Per mailbox/endpoint License: $3 per month
- Spam, Phishing, Virus filtering: $5.50 per mailbox, monthly
Additional IT Support Options
Support Plans That Work the Way You Do
Our dedicated sales team works alongside our technical experts to review your current setup, needs, and future goals. This collaborative approach helps ensure the solutions and plans we recommend align with your business requirements and growth objectives.
On-Demand Support
Assistance when you need it most.
If your business only needs occasional help, our On-Demand IT Support plan helps whenever you call. This traditional approach allows you to get the support you need without a long-term commitment, though we are not able to be as proactive as with other plans.
Support is billed at our standard hourly rate of $180, making this plan ideal for smaller environments or businesses that prefer a traditional service structure.
Hourly Rate: $180
Prepaid Blocks of Time
Flexible support with built-in savings
For those who prefer flexibility, our Prepaid Block of Time option lets you decide when and how you use your hours while still receiving a discounted rate. You can schedule routine visits just like with our Flat Fee plan, giving you reliable support on your terms.
Prepaid hours never expire and are yours to use as needed, making this a simple and cost-effective way to manage your IT support.
20 hours (10% off): $3,240
40 hours (15% off): $6,120
60 hours (20% off): $8,640
Flat-Fee IT Support
Comprehensive, proactive care designed to keep your business running smoothly.
With our Flat Fee IT Support plan, RMTT becomes an extension of your team. You have a dedicated account manager who schedules routine visits matched to your business needs, while our team provides continuous monitoring and maintenance. This proactive approach helps us identify and resolve issues before they affect productivity.
Your customized monthly plan includes routine maintenance, scheduled visits, remote support, and urgent assistance. Everything is covered under one predictable monthly fee tailored to your network and requirements. Clients value the consistency, dependability, and personal connection this plan provides, making budgeting simple and support seamless.
Find the Right Fit for Your Business
Our dedicated sales team is available to help you find the right solutions for your growing business. Together with our technical experts, we’ll perform a free onsite review of your current setup, needs, and future goals to recommend the best plan for you.
Let’s Strengthen Your Technology Together
If you are ready to simplify your IT and empower your team, Rocky Mountain Tech Team is here to provide reliable support, proactive solutions, and peace of mind so you can focus on growing your business.
Reach out today for a consultation or to learn how we can customize our IT services to your business goals.
How does RMTT structure its IT support plans?
RMTT offers two primary service models: Flat-Fee Managed IT Services for complete ongoing support and Prepaid Blocks of Time for discounted, on-demand support.
Do RMTT’s prepaid support hours ever expire?
No. Prepaid blocks of support time purchased from RMTT never expire, allowing businesses to use hours whenever assistance is needed.
What factors determine our monthly flat-fee IT support cost?
Pricing is based on your total number of active users, workstations, servers, and network locations, as well as specific compliance or security requirements.
Are software subscriptions and hardware purchases included in the monthly fee?
Flat-fee plans cover ongoing administration, maintenance, and helpdesk support. Physical hardware and third-party software licensing (such as Microsoft 365 or specialty software) are billed as separate line items.
Can our business start with prepaid hours and switch to managed services later?
Yes. Many growing businesses start with prepaid blocks of hours for project or basic maintenance work and transition to full managed services as their staffing needs expand.