RMTT Interview Questionnaire (jr onsite tech)

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Instructions: If you want to differentiate yourself from other candidates - please don't use Google, ChatGPT, or other AI/search tools. It's completely okay to say "I don’t know" — We are more interested in how you think, how you communicate, and your mindset than perfect answers.

Name*

First Last

Phone

Outside of work or school, what have you done to explore or grow your IT skills?

Example: home lab, 365 trial, setting up a personal server, etc.

If a client calls and is frustrated or upset, how would you handle the situation?

A user is connected to Wi-Fi and has internet access, but they can’t access their mapped network drives. What’s the first thing you’d check?

You’re stuck at a client site working on an urgent issue. Your next appointment is coming up, and you won’t make it in time. What do you do?

Have you seen or used the Microsoft 365 Admin Center? If yes, briefly describe what you’ve done with it. If not, that’s OK — just say so.

Tell me about a time you solved a problem you didn’t know how to fix at first. What did you do?

Why are you interested in a career in IT?

Do you have reliable transportation and a laptop?

Yes

Tell us more about what your transportation or laptops needs

Rocky Mountain Tech Team

Since 2002, we’ve provided full service computer help, network support and IT consulting to hundreds of small businesses across Colorado.

Today, we have locations in Denver, Boulder and Fort Collins with best-in-class tools to remotely support clients everywhere. Contact us for more about the Rocky Mountain Tech Team advantage!

RMTT Interview Questionnaire (jr onsite tech)

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Rocky Mountain Tech Team