HAMILTON INFORMATION TECHNOLOGY, INC. DBA ROCKY MOUNTAIN TECH TEAM TEXT MESSAGING TERMS OF USE

By “Opting In” to or using a “Text Message Service” (as defined below) from Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team, you accept these Terms & Conditions.

This agreement is between you and Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team or one of its affiliates. All references to “Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team,” “RMTT,” “we,” “our,” or “us” refer to Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team, 2525 Arapahoe Ave E4-184, Boulder, CO 80302.

DEFINITIONS

“Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.

“Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

CONSENTING TO TEXT MESSAGING

By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our general terms & conditions per your Engagement Agreement and Privacy Policy, incorporated herein by reference.

E-SIGN DISCLOSURE

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

SMS Terms and Conditions

By opting in to receive SMS messages from Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team (“RMTT”, “we”, “us”, or “our”), you agree to the following terms and conditions:

1. Program Description
RMTT uses SMS messaging for person-to-person communications related to technical support, service updates, appointment scheduling, and other service-related information. Message frequency may vary depending on your interactions with our team.

2. Call to action and Opt-In method

  • Web Sign-Up method:  By submitting this form https://rmtt.com/sms-opt-in/ you consent to receive appointment reminders and account notifications from Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team at the number provided. Msg & data rates may apply. Msg frequency varies. Unsubscribe by replying STOP or clicking the unsubscribe link. Reply HELP for help. Phone numbers aren’t shared with third parties.  Privacy Policy https://rmtt.com/sms-privacy-statement/ & Terms https://rmtt.com/sms-terms-and-conditions/.
  • Text Message Keyword method: As mentioned in the attached https://rmtt.com/sms-opt-in/ by texting START to 303.732.3200, you consent to receive text messages with appointment reminders and account notifications from Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team. Msg & data rates may apply. Msg frequency varies. Unsubscribe by replying STOP. Reply HELP for help. Phone numbers won’t be shared with third parties.  Privacy Policy https://rmtt.com/sms-privacy-statement/ & Terms https://rmtt.com/sms-terms-and-conditions/.
  • Verbally method:  Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team collects opt-in verbally at their locations or over the phone. Customers provide their number and are informed that by providing their number they consent to receive messages with appointment reminders and account notifications from Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team. ‘Message and data rates may apply’, ‘Message frequency varies’, and they can ‘text HELP for support or STOP to unsubscribe.’ Phone numbers won’t be shared with third parties. Privacy Policy https://rmtt.com/sms-privacy-statement/ & Terms https://rmtt.com/sms-terms-and-conditions/.”

3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. RMTT is not responsible for any charges incurred by you for receiving SMS messages.

4. Keywords and Commands
You may manage your SMS preferences using the following keywords:

  • START – Re-subscribes you to receive SMS messages.

  • HELP – Provides assistance and more information about the SMS program.

  • STOP – Opts you out of receiving further SMS messages. You will no longer receive texts from RMTT unless you re-initiate contact and opt in again.

5. Support and Contact Information
For help regarding our SMS services, you may reply with the keyword HELP or contact us directly at:

6. Data Privacy
We respect your privacy. SMS messages may include personal information related to the services we provide. We do not share your mobile number or message content with third parties except as required by law or necessary to deliver our services.

For more details, please refer to our Privacy Statement.

7. Termination and Modifications
We may suspend or terminate your participation in our SMS program at any time without notice. We may also modify these Terms and Conditions, and continued use of the SMS service constitutes acceptance of any changes.

8. Limitation of Liability
RMTT is not liable for delayed or undelivered messages. Delivery of SMS messages depends on your mobile service provider and network availability.